Terms and Conditions

Please read these terms and conditions carefully. You expressly agree to these terms and conditions when completing an order for products from our website.

Disclaimer

Shake That Weight LTD will not be held responsible for any health issues arising from use of these products by persons who did not previously consult their GP to confirm the suitability of these products to their personal health circumstances. These products should not be bought for third party use, anyone under 18 yrs of age, pregnant women or anyone with any health issues regardless of how small without a medical consultation.

Staff at Shake That Weight LTD are not doctors and any recommendations we may make to you regarding diet supplements must be discussed with your doctor or health professional.

Returns

If you wish to cancel the order before dispatch your payment will be refunded in full to your chosen payment method however if the order has already been dispatched to the courier this will not be possible and you must contact us and return the parcel at your own expense unopened within 7 days of receipt and we will refund the price of the order less the postage. The period of 7 working days begins after you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel. The cost of the order will be refunded but not the postage costs (Postage charged at £5 under Free Delivery Offer). This also applies to any costs charged to us by the courier for return to consignor parcels.

Unfortunately we do not accept returns of opened orders or part used orders due to health and safety issues and legislation out of our control these products would not be suitable for re sale. If you have any doubts about your purchase please initially choose a small pack as a taster.

Damaged products. In the case of any item or items being received damaged, please contact us and we will arrange collection and replacements.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel. The cost of the order will be refunded but not the postage costs

In the event our website product or service is listed at an incorrect price due to typographical error or error in pricing information shake that weight shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Shake That Weight LTD shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment received. If your payment has already been made for the purchase and your order is cancelled shake that weight will issue credit to your paypal account or Credit/Debit card  in the amount of the incorrect price.

Shake That Weight refuse the right to cancel any order without limitations whether or not the order has been confirmed and your payment received. If such a case should occur then your payment will be returned in full.

Payment

We accept payments via Paypal and Credit/Debit Card

The goods will not be delivered until the customer’s funds that have been paid to Shake That Weight LTD have cleared in full.

Order Notes

Please note that all transactions will be carried out in GBP. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.

We will not be held responsible for pricing, product selection or delivery errors due to software malfunctions, or human error. It is your responsibility to check the accuracy of your order; you are notified in the checkout process and via email, so if anything is incorrect you must notify Shake That Weight LTD immediately as mistakes cannot be rectified after dispatch.

This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result, shake that weight reserves the right to decline orders for bulk or high value purchases. Your order is an offer to buy goods from Shake That Weight Ltd. We reserve the right to refuse any order that you may place. In this case a full refund will be given.

Delivery

Your order will be dispatched to you within 24hrs excluding orders received on Saturday and Sunday orders received on these days will be dispatched on the next working day excluding bank holidays. Please see our delivery timescales here: http://www.shakethatweight.co.uk/delivery/#timescales
We cannot guarantee delivery time scales as once parcels are dispatched the delivery becomes the responsibility of the couriers however if you contact us we will provide tracking details and also provide you with as much information as is available to us. The couriers will deliver between 8am and 8pm Monday to Saturday. We will not be held responsible for incorrect delivery address information given to us on the website.

Payment Security

Payment security is handled via Paypal and behind a 128bit encryption applied to this site. The site aims to meet all requirements of PCI DSS compliance which safeguards your details.

Privacy Policy

For more information about our privacy policy, please click here.

Contacting Us

Please contact us at the details below:

Shake That Weight Ltd
Unit 19-20, Imex Technology Park
Trentham Lakes South
Stoke-on-Trent
Staffordshire
ST4 8LJ

Email: hello@shakethatweight.co.uk

Website address: www.shakethatweight.co.uk

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Shake That Weight LTD or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice and Shake That Weight LTD owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Shake That Weight LTD or the property of their respective owners and is protected by United Kingdom copyright laws.
Trademarks

All trademarks that appear on this site are the property of their respective owners.

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